We attribute our success to our dedication to enterprise system management technologies since 1995. What has set us apart from others is our ability to extend BMC Software's out-of-box solutions to meet your business requirements. We always keep your business scalability and your budget in mind by seamlessly integrating BMC Software products with your existing native monitoring tools, home-grown scripts, and open source solutions. Many other consulting firms have teamed with us to provide complete service coverage to our clients. Our consultants have over two decades of IT experience and have worked for BMC Software as developers in the past.
Our consultants are certified with
- BMC Software
- ITIL
- PMP
- Oracle
Award
We have received 2009 Austin Award from US Commerce Association for outstanding services.
Press Release
FOR IMMEDIATE RELEASE
World Opus Technologies, Inc Receives 2009 Austin Award
U.S. Commerce Association’s Award Plaque Honors the Achievement
WASHINGTON D.C., June 8, 2009 -- World Opus Technologies, Inc has been selected for the 2009 Austin Award in the Computer Related Consulting Services category by the U.S. Commerce Association (USCA).
The USCA "Best of Local Business" Award Program recognizes outstanding local businesses throughout the country. Each year, the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2009 USCA Award Program focused on quality, not quantity. Winners are determined based on the information gathered both internally by the USCA and data provided by third parties.
About U.S. Commerce Association (USCA)
U.S. Commerce Association (USCA) is a Washington D.C. based organization funded by local businesses operating in towns, large and small, across America. The purpose of USCA is to promote local business through public relations, marketing and advertising.
The USCA was established to recognize the best of local businesses in their community. Our organization works exclusively with local business owners, trade groups, professional associations, chambers of commerce and other business advertising and marketing groups. Our mission is to be an advocate for small and medium size businesses and business entrepreneurs across America.
SOURCE: U.S. Commerce Association
CONTACT:
U.S. Commerce
Association
Email: PublicRelations@us-ca.org
URL: http://www.us-ca.org
Call center management automation
Single sign-on environment monitoring
Mission-critical trading clearance assurance
Data center architecture design and capacity planning
Mortgage processing service model development
Veritas Volume Manager event correlation
BMC Impact Manager integration with Microsoft Operations Manager (MOM)
BMC Impact Manager integration with HP Insight Manager
BMC Impact Manager 2-way integration with Remedy
BMC Impact Manager Integration with Peregrine Service Center
BMC PATROL integration with Oracle Enterprise Manager Grid Control
Active/active high availability with load balance configuration for BMC Impact Manager
Active/Standby high availability configuration for BMC Impact Manager
On-demand and scheduled blackout customization for BMC Impact Manager
The current industry trend goes to native monitoring. Today, every system, database, and application vendor offers its own monitoring solutions. Native monitoring solutions are often more favored by the system/database administrators, better supported by the vendors, and more cost effective with less performance impact. Another non-stoppable trend is the increasing popularity of open source infrastructure management tools such as Nagios. The key to take advantage of these two trends is the requirement of a flexible and powerful event manager to correlate events from various monitoring systems and connect to the back-end help desk application. BMC Impact Manager is an ideal candidate to meet this requirement.
BMC Impact Manager (Event Manager & Service Impact Manager) is only 4 years old. Similar to BMC PATROL without knowledge modules, it is a framework and engine, not a out-of-box solution. Every implementation requires custom-developed rules using MRL and BAROC language. Done correctly those rules will help you get to the root cause of the problems quickly. Done incorrectly you will be buried in thousands of redundant alerts, pages and trouble tickets. Unfortunately there is no document out there teaching you how to develop those rules correctly. Fortunately you can leave the worry to us because we started developing correlation rules long before BMC Impact Manager was born.
With custom-developed rules, we can correlate events from various event sources and provide root-cause analysis.
With the current out-of-box configuration, you can configure your BMC Impact Manager in an active/standby failover mode. With custom-developed rules, we can configure your BMC Impact Manager in an active/active failover mode that also works as a load balancer.
With custom-developed rules, we can optimize your two-way integration between your BMC Impact Manager and Remedy Help Desk Application to drastically reduce redundant trouble tickets.
With custom-developed rules, we can extend the GUI and features of BMC Impact Manager to meet your special requirements such as context-sensitive operation support knowledge base and on-demand blackout.
