We attribute our success to our dedication to enterprise system management technologies since 1995. What has set us apart from others is our ability to extend BMC Software's out-of-box solutions to meet your business requirements. We always keep your business scalability and your budget in mind by seamlessly integrating BMC Software products with your existing native monitoring tools, home-grown scripts, other vendors' management tools, and open source solutions. Many other consulting firms have teamed with us to provide complete service coverage to our clients. Our consultants have over two decades of IT experience and have worked for BMC Software as PATROL developers in the past.
Our consultants are certified with
- BMC Software
- ITIL
- PMP
- Oracle
- Peak Potential Training
We are nicknamed "Dr. BEM" because we have saved many BMC Event Manager (BEM) implementations that were not implemented correctly at the first time. Although we are happy for being able to save the implementations, we feel it is totally unfair for BMC customers to waste so much time and money on the initial implementations that did not meet their needs. This situation has kept happening to many customers due to the severe shortage of BEM expertise in the market place. We hope our training courses will help you with advanced knowledge never mentioned in BMC documents and best practice never provided by BMC.
We are extremely fortunate that we understand BMC Event Manager (BEM) so well that we are eager to share our best-kept secrets with you. We have been working with BEM since its first version 3.5 and we are totally amazed by its power, scalability, robustness, flexibility, and ease of integration. We have successfully integrated BEM with many other management tools such as Oracle Enterprise Manager, Dell ITA, Quest Foglight, Microsoft SCOM, and IBM Netcool. Our clients were so surprised how quickly the integration happened and how easy to maintain the integration.
Did you know that all BEM installation files plus all your configurations and customized knowledge base are small enough to fit on a thumb drive? In case that your existing implementation is destroyed in a disaster, you can rebuild a high-availability multiple-server production BEM system from your thumb drive in less than 2 hours. Can you imagine doing that with any other products?
We are here to help you with your BEM implementation needs by providing consulting services, add-on products, and advanced training courses. While most of you would say that BEM is a difficult product to implement, once we have a chance to work together you will agree with us that BEM is actually easier than most of other BMC products such as PATROL and PEM.
BMC ProactiveNet Performance Manager (BPPM) is the latest solution from BMC for data baseline and event management. It basically combines ProactiveNet and BEM into one product. While the concept sounds great, after evaluating BPPM version 8.x, we realized that its architecture has gone backwards to the previous generation because BPPM requires every component to be physically located on the same server including web server, ProactiveNet server, BEM cell, and Sybase database. Comparing to peer-to-peer architecture used in BEM that every component (cell, admin server, adapter, iiws) can run on its own server or share a server with other components, BPPM can no longer provide the scalability, robustness, flexibility, and ease of integration available in BEM.
While we are patiently waiting for BMC to address scalability, robustness, flexibility, and ease of integration in BPPM soon, here we want to share a few things we found with current version 8.x of BMC ProactiveNet Performance Manager (BPPM) to help you make an informed decision:
- In BPPM, one BEM cell is embedded in BPPM. This does not change the nature of BEM. The only work saved is the connection configuration between ProactiveNet and BEM. Data are still saved in ProactiveNet's Sybase database and events are still sent from ProactiveNet to BEM cell. If you have previously written some custom BEM rules, they can still be applied to the cell, compiled and run.
- With BEM cell embedded inside BPPM, you actually lose the seamless (almost unnoticeable) in-memory failover capability previously available in BEM version 7.x. BPPM uses disk-level failover such as Windows Cluster Server or Veritas Cluster Server and it takes 10-15 minutes to resume operation. Because the web server is also running on the same server as BPPM server, you won't even have GUI access during these 10-15 minutes - in another word, your enterprise will experience a total blackout for 10 minutes.
- If you already have BEM running in your enterprise, we suggest you to implement BPPM as an addition instead of a replacement to your current BEM environment before BMC comes up with a better solution for failover. The only events going into the embedded BEM cell are from ProactiveNet. You can add this embedded BEM cell into your current BEM admin server so that you can see all events on BPPM server from your existing BMC Impact Explorer (IX).
- You should implement BPPM only if you want to baseline data from BMC PATROL, Portal, and other tools with available adapters/agents. If you also want to integrate events from non-BMC management tools into BPPM, we suggest you to implement BEM in high-availability on separate servers in addition to BPPM and send all your integration events to standard BEM cells. This hybrid environment will overcome part of the limitation in BPPM.
- BPPM requires large amount of memory to run. Start with 32GB if you monitor 1,000+ servers/devices. You may still see the server crawling on its knees. On the other hand, BEM was designed to process hundreds of events per minute at a high speed - a server with 4GB RAM is enough to run 3-5 cells. As you grow your enterprise and need more cells, you can simply add more servers. The scalability is infinite. This is another reason that you should separate BEM from BPPM for now.
We hope the above tips are helpful. We appreciate your comments and suggestions!
Call center management automation
Single sign-on environment monitoring
Mission-critical trading clearance assurance
Data center architecture design and capacity planning
Mortgage processing service model development
Veritas Volume Manager event correlation
Hospital data center consolidation
BMC Event Manager (BEM) integration with Netcool
BMC Event Manager (BEM) Integration with Peregrine Service Center
On-demand and scheduled blackout customization for BMC Event Manager (BEM)
Awards
We have received 2009 and 2011 Austin Award from US Commerce Association for outstanding services.
Press Release
FOR IMMEDIATE RELEASE
World Opus Technologies, Inc Receives 2011 Austin Award
U.S. Commerce Association’s Award Plaque Honors the Achievement
NEW YORK, NY, September 22, 2011 -- World Opus Technologies, Inc has been selected for the 2011 Austin Award in the Computer Related Consulting Services category by the U.S. Commerce Association (USCA).
The USCA "Best of Local Business" Award Program recognizes outstanding local businesses throughout the country. Each year, the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2011 USCA Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the USCA and data provided by third parties.
About U.S. Commerce Association (USCA)
U.S. Commerce Association (USCA) is a New York City based organization funded by local businesses operating in towns, large and small, across America. The purpose of USCA is to promote local business through public relations, marketing and advertising.
The USCA was established to recognize the best of local businesses in their community. Our organization works exclusively with local business owners, trade groups, professional associations, chambers of commerce and other business advertising and marketing groups. Our mission is to be an advocate for small and medium size businesses and business entrepreneurs across America.
SOURCE: U.S. Commerce AssociationCONTACT:
U.S. Commerce Association
Email: PublicRelations@uscaaward.com
URL: http://www.uscaaward.com
Press Release
FOR IMMEDIATE RELEASE
World Opus Technologies, Inc Receives 2009 Austin Award
U.S. Commerce Association’s Award Plaque Honors the Achievement
WASHINGTON D.C., June 8, 2009 -- World Opus Technologies, Inc has been selected for the 2009 Austin Award in the Computer Related Consulting Services category by the U.S. Commerce Association (USCA).
The USCA "Best of Local Business" Award Program recognizes outstanding local businesses throughout the country. Each year, the USCA identifies companies that they believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and community.
Various sources of information were gathered and analyzed to choose the winners in each category. The 2009 USCA Award Program focused on quality, not quantity. Winners are determined based on the information gathered both internally by the USCA and data provided by third parties.
About U.S. Commerce Association (USCA)
U.S. Commerce Association (USCA) is a Washington D.C. based organization funded by local businesses operating in towns, large and small, across America. The purpose of USCA is to promote local business through public relations, marketing and advertising.
The USCA was established to recognize the best of local businesses in their community. Our organization works exclusively with local business owners, trade groups, professional associations, chambers of commerce and other business advertising and marketing groups. Our mission is to be an advocate for small and medium size businesses and business entrepreneurs across America.
SOURCE: U.S. Commerce Association
CONTACT:
U.S. Commerce Association
Email: PublicRelations@us-ca.org
URL: http://www.us-ca.org
