Consulting:
We provide the following consulting services for BMC Impact Manager (Event Manager & Service Impact Manager), BMC PATROL, BMC Performance Manager, and BMC PATROL Enterprise Manager product lines as well as other enterprise management systems:
Pre-implementation Assessment
Proof of Concept
Architecture Design and Planning
Large-scale Deployment
Product Upgrade
Installation and Configuration
Customization for Monitoring and Automation
Database and Application Management Solutions
Event Correlation
Business Service Model Development
Migration of BMC PATROL Enterprise Manager to BMC Impact Manager
Migration of BMC PATROL to BMC Performance Manager
Enterprise System Management Operation Support
Project Management
We are the big believer of native management tools such as Oracle Enterprise Manager, EMC Navisphere, VMware VirtualCenter, etc. We believe the most effective enterprise system management solution is achieved through the integration of native management tools with BMC Impact Manager. We have extensive experience on integration with many popular native management tools. By seamlessly integrating BMC Software product lines with native management tools and your existing inventory, our goal is to minimize your cost and maximize your return on investment. Since we are not the reseller of BMC Software, we will never recommend you to buy any product you don't really need.
Software Development:
We have a long outstanding reputation of developing commercial quality software. Many of our clients have relied on our custom-developed solutions to fill up the gap between their business requirements and BMC Software products' out-of-box features. With strong background in various programming languages such as C, C++, C#, Java, SQL, PL/SQL, Perl, TCL, PSL, MRL, and BAROC as well as J2EE and .NET technologies, our software development services include:
Custom PATROL Knowledge Module Development
BMC Impact Manager Rules and Knowledge Base
BMC Impact Manager GUI Extension
BMC Impact Manager Integration Modules with 3rd-party Management Solutions
And many more...
Training:
Mastered with skills on accelerated learning, we provide on-site and hands-on user trainings on the following areas:
BMC PATROL Administration
BMC PATROL Knowledge Module Development
BMC Impact Manager Administration
BMC Impact Manager Implementation
BMC Impact Manager Knowledge Base Development
BMC Impact Manager Integration Module Development
BMC Service Impact Manager Model Development
Project Management
